DEVICE SUPPORT
Help for the device you rely on.
Tell us your model and what is happening. We can confirm available service options, inspection steps, timing and costs before you proceed.
Contact our team→Everyday, elevated.
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Share the model
Include the device name and generation so we can point you to the right next step.
Describe the issue
Tell us what is not working and when it started.
Confirm the details
Ask about inspection, availability, estimated timing and any cost before arranging service.
Choose what works
Proceed only after the scope and terms have been confirmed with the team.
Start with a conversation
Service availability can depend on the device, the issue and current parts or appointment availability. Contact Macpoints with your device model and a short description of the issue so the team can confirm what is available.
Repair warranty: 6 months for repairs using original parts and 3 months for repairs using premium parts. Contact us to confirm the estimate and service timing for your device.